Support
Questions, problems, or anything that looks wrong.
Email us
A real person reads every message, and we aim to reply within two business days. If something is broken, telling us what phone you are on and roughly when it happened is usually enough for us to find it.
Common questions
How do I delete my account?
Open Settings from your profile icon, then Delete account. No email to us is needed. Deleting is permanent — the account cannot be restored, you can use the email address to sign up again. What happens to your photos afterwards is set out in the Privacy Policy.
I can't sign in.
Check that you are choosing the same provider — Google or Apple — that you signed up with; the two make separate accounts even with the same address. If you deleted an account, that address cannot be reused. Anything else, email us and say which provider you tried.
Reporting something
If a generated image is inappropriate, if you believe a photo of you has been uploaded by someone else, or if you find content that should not be in the app, email hello@posedraw.com and we will act on it. Include a link or a screenshot if you have one.
Only upload photos you have the right to use — in practice, photos of yourself. Never photos of children. The full rules are in the Terms.
Your data
To ask for a copy of your information, to correct it, or to have it deleted, email hello@posedraw.com. We respond within 30 days. The Privacy Policy covers what we collect, who processes it, and how long it is kept.
Contact
PoseDraw Technologies Inc.
Ontario, Canada
hello@posedraw.com